Booking & Cancellation Policy

Booking Policy

Appointments are confirmed once scheduled through our website, phone, or social media platforms.

Customers are responsible for providing accurate contact and vehicle information.

Cancellation Policy

  • Cancellations must be made at least [24 HOURS] before the appointment.

  • Late cancellations may be charged a fee.

  • No-shows may be banned from future bookings.

Late Arrival Policy

If a customer is late, appointment times may need to be shortened or rescheduled.

Mobile Service Requirements

For mobile detailing services, customers must provide:

  • Safe working space

  • Legal parking location

  • Access to water and electricity if required

Weather Delays

Appointments may be delayed or rescheduled due to rain, storms, extreme heat, or unsafe weather conditions.

Damage & Liability Disclaimer

Before service begins, customers acknowledge:

  • Vehicles may contain pre-existing scratches, chips, stains, fading, or interior wear.

  • Some stains, odors, scratches, and imperfections cannot be fully removed.

  • Heavily neglected vehicles may require additional time or charges.

  • Delicate surfaces or aftermarket modifications may carry additional risk during cleaning.

[Drip Society] will not be liable for:

  • Existing damage discovered during cleaning

  • Failure of worn or damaged components

  • Damage related to prior repairs or aftermarket installations

  • Personal items left inside the vehicle

Customers are encouraged to inspect the vehicle before and after service.

Terms of Service

Last Updated: [5/17/26]

By booking or using services provided by [Drip Society], you agree to the following terms and conditions.

Service Agreement

We provide professional vehicle detailing services based on the package selected by the customer.

Customer Responsibilities

Customers agree to:

  • Provide accurate booking information

  • Remove valuables from the vehicle before service

  • Ensure safe access to the vehicle

  • Inform us of any known damage or sensitive areas

Payment Terms

Payment is due upon completion of service unless otherwise agreed in writing.

We reserve the right to refuse service for non-payment.

Cancellation Policy

Appointments canceled within [24 HOURS] of the scheduled appointment may be subject to a cancellation fee.

No-shows may result in partial or full service charges.

Weather Policy

For mobile detailing services, appointments may be rescheduled due to unsafe weather conditions.

Satisfaction Policy

If you are not satisfied with the service, please contact us within [24 HOURS] so we can address the issue.

Liability Disclaimer

[Drip Society] is not responsible for:

  • Pre-existing vehicle damage

  • Mechanical or electrical failures

  • Damage caused by improperly installed aftermarket parts

  • Loose trim, badges, or fragile components

  • Personal belongings left inside the vehicle

Engine Bay Cleaning Disclaimer

Engine bay cleaning is performed at the customer’s risk. While we take precautions, [Drip Society] is not responsible for electrical or mechanical issues that may occur after engine cleaning.

Right to Refuse Service

We reserve the right to refuse or discontinue service for unsafe conditions, inappropriate behavior, or vehicles deemed hazardous.

Changes to Services or Pricing

Prices and services may change at any time without notice.

Contact Information

For questions regarding these terms, contact:

Drip society
Email: booking.dripsociety@outlook.com
Phone: 435-695-0213